Escalation Matrix

Details of

Contact Person

Address

Contact No.

Email ID

Working Hours

Customer CareSanjay Samvedi

2/1/1A,
Bright Street,

Kolkata 700019

9830540320mprasad.sanjay@gmail.com

Monday – Friday
10:00 AM – 06:30 PM

Saturday
11:00 AM – 4:00 PM

Head of
Customer Care		Bimal Kumar Sultania9836541487bimalsuru@hotmail.com
Compliance OfficerSantosh Kumar Gupta9831809760aayush2407@gmail.com
CEORajendra Prasad Bubna9830992700rpb@mprasad.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in/ or Exchange at https://www.mcxindia.com/Investor-Services .

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.